Refund policy

All Sales Are Final | No Returns or Exchanges

Because each magnet is custom-made to order with your personal photos, we do not accept returns, exchanges, or cancellations once production begins.

Before placing your order:

• Double-check your photo upload for quality, cropping, and clarity.

• Verify your shipping address—we can’t reroute or resend orders with incorrect details.

Damaged or Defective Items?
While rare, if your order arrives damaged or has a manufacturing flaw, contact us within 7 days of delivery with photos of the issue. We’ll gladly replace it at no cost!

Thank you for understanding—we want every magnet to be perfect for you!